Privacy Policy for GH Garments
At GH Garments, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store or interact with us.
- Information We Collect
When you visit GH Garments or make a purchase, we may collect the following types of personal information:
- Personal Information: This includes your name, phone number, email address (if provided), and any other details you provide us during the transaction or customer service interaction.
- Transaction Details: When you make a purchase, we may collect details such as the items purchased, payment method, and transaction amount.
- Payment Information: In-store payments are made via cash, credit/debit cards, or mobile wallets. For card payments, we may collect payment-related information to process the transaction.
- Customer Feedback: If you leave feedback, ask for assistance, or engage with customer service, we may collect the information you provide.
We only collect information that is necessary to complete your transaction or provide customer service.
- How We Use Your Information
We use the information we collect to provide and improve our products and services, including:
- Processing Orders: To complete your purchase and provide you with the best service.
- Customer Service: To respond to inquiries, resolve issues, and provide information about our products and services.
- Promotions and Offers: If you provide your contact details, we may send you information about future promotions, discounts, or new products. However, you can choose to opt out of these communications at any time.
- Feedback and Improvements: To improve our store experience, customer service, and product offerings, we may ask for feedback on your shopping experience.
- How We Protect Your Information
We take your privacy seriously and implement the following measures to protect your personal information:
- Secure Payment Processing: We use secure, encrypted payment systems for card transactions to ensure your payment details are protected.
- Data Retention: We retain your personal information for the time necessary to complete your transaction or for customer service purposes. We will not keep your personal data longer than needed.
- Access Control: We limit access to your information to only authorized employees who need it to provide service. Our employees are trained to maintain confidentiality and handle your data securely.
- Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
- Legal Requirements: If required by law or to comply with a legal process (such as a subpoena or government request), we may disclose your personal information.
- Payment Processors: If you make a payment using a credit card, debit card, or mobile wallet, we may share your payment details with the payment processor to complete the transaction.
- Service Providers: We may share your information with trusted third-party service providers (such as delivery services or email marketing providers) to help us operate our business or provide services to you. These third parties are bound by confidentiality agreements.
- Your Rights and Choices
As a customer, you have certain rights and choices regarding your personal data:
- Access and Correction: You have the right to access and request corrections to any personal data we hold about you. If you wish to update or correct your information, please contact us.
- Opt-Out of Communications: If you no longer wish to receive promotional communications from us, you can opt out at any time by contacting us directly or by following the unsubscribe instructions in any promotional email we send.
- Deletion of Data: If you wish for us to delete your personal information from our records, please contact us. We will comply with your request to the extent required by applicable law.
- Third-Party Links
Our store may contain links to third-party websites. Please note that this Privacy Policy only applies to information collected by GH Garments and does not cover third-party sites. We encourage you to read the privacy policies of any third-party websites before providing any personal information.
- Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.
- Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the date of the latest revision will be indicated at the bottom. We encourage you to review this policy periodically to stay informed about how we are protecting your information.